The DTS can be accessed directly by going to http://www.defensetravel.osd.mil/dts/site/index.jsp.
The Defense Travel Management Office (DTMO) maintains their website at https://www.defensetravel.dod.mil/index.cfm which provides a source for travel programs and services, training, references, news, and events.
Questions specific to the DTS functionality can be addressed through your local Defense Travel Administrator (DTA) by locating them on the DTS website at Find Your Local DTA.
The DTMO manages a DTS Help Desk for all DOD travelers. This center operates 24 hours a day, 7 days a week. Travelers can contact the Travel Assistance Center (TAC) by dialing 1-888-Help1Go (888-435-7146) or by opening up a trouble ticket in Travel Explorer (TraX). If the traveler is calling from overseas, the TAC can be reached directly from any Defense Switched Network (DSN) line.
Navy and Marine Corps travelers can also obtain additional assistance through the following Program Management Offices:
Department of Defense (DoD) Expands Capabilities of its Travel Policy Compliance Program
Beginning August 15, 2013, the DoD Travel Policy Compliance Program will expand its capabilities to query potential errors of $100 or more for vouchers approved on or after October 1, 2012. Managed by the Defense Travel Management Office (DTMO), the Travel Policy Compliance Program is currently in its Pilot Phase. The Pilot Phase includes select organizations from each Service and two Defense Agencies. However, with the implementation of this query, the program will reach all DoD organizations and travelers.
II. What is the Travel Policy Compliance Program and what does this mean for me?
In December 2012, the Department established an operational travel policy compliance program that ensures travel claims do not exceed reasonable or actual expenses and, minimizes inaccurate, unauthorized, overstated, inflated, or duplicate travel claims. An automated application, known as the Travel Policy Compliance Tool, reviews Defense Travel System (DTS) vouchers in near real time and identifies potential improper payments. The DoD Travel Policy Compliance Program not only ensures travel claims are paid in accordance with regulations and assists the Department with recouping funds, but mitigates budget cuts for travel, improves post pay audits, educates travelers and administrators on travel policy, identifies travel trends, and training needs/opportunities for greater controls in the future.
If you are NOT part of the Pilot Phase:
For organizations that are not a part of the Pilot Phase, vouchers with potential errors totaling $100 or more will be managed by DTMO until the DoD Travel Policy Compliance Program has been formally rolled out to your organization. Oversight of this expansion will be managed by the DTS Navy PMO. Echelon II Lead Defense Travel Administrators should contact the DTS Navy PM for more details.
If you are a part of the Pilot Phase: Standard procedures apply. Designated Compliance Tool Administrators (CTAs) will manage the process and ensure travelers, AOs, and NDEAs correct errors in a timely manner.
Training and reference materials to support correcting vouchers are available at: www.defensetravel.dod.mil/passport.
For additional information on commercial travel and the DoD Travel Policy Compliance Program, visit the DTMO website at: http://www.defensetravel.dod.mil.
Defense Travel System (DTS) Navy Business Rules
News: The DTS Navy Program Management Office (PMO) has published the business rules to provide all Navy travelers, administrative and supervisory personnel, as well as, travel services providers, with a common set of transportation and financial rules for implementing and operating the standard automated Department of Defense (DoD) travel program, known as the Defense Travel System (DTS). Questions on the document can be sent to NAVYDTS@navy.mil. Detailed information and access to the rules are found in the link below.
The DTS Marine Corps PMO (Defense Travel System Branch) has established and published Marine Corps Order 4650.39 under the Marine Corps Base Quantico website. The Order provides policy, guidance, and procedures for the operation of the DTS and is the sole mechanism for travel administration within its capabilities. Questions on the document can be referred to email@example.com. Detailed information and access to the rules are found in the link below.
72-Hour Air Reservation – Automatic Cancellation of Flights
News: Beginning October 1, 2012, any travel authorization that includes air travel must be approved and ticketed at least 72 hours in advance of the scheduled flight departure to avoid airline reservations from being cancelled. This is due to a new policy being instituted by the airlines under the FY13 GSA City Pair contract.
Under the new policy, if an Authorizing Official (AO) does not approve an authorization within 72 hours of departure, the airline reservation will be cancelled and the traveler will arrive at the airport without a ticket or a reservation in the airline’s system. This applies to all City Pair and non-contract government flights that are either booked through DTS or through a Commercial Travel Office (CTO).
Tips for Travelers
Tips for Authorizing Officials (AO)
Tips for Defense Travel Administrators (DTA)
Tips for Agency Program Coordinators (APC)
General Services Administration (GSA) SmartPay Lodging Tax Exemption Site Update
News: The GSA SmartPay website tax exemption map has been completed. The site is updated to reflect tax exemption status using a map instead of using a column of states and information. The Government Travel Credit Card’s Individually Billed Account (GTCC IBA) provides an exemption to lodging taxes in eleven states. Five of these states require a form. For more information, please see the detailed information link below.
New DTS Constructed Travel Worksheets and Instructions
The Constructed Travel Comparison Worksheets and Instructions have been updated within DTS. Knowledge Center FAQs have been updated and expanded.
The worksheets and instructions can also be viewed directly using links, as listed below.DTS Constructed Travel Comparison Worksheet - Authorization https://www.defensetravel.dod.mil/CnstTvl/auth.cfmDTS Constructed Travel Comparison Worksheet - Voucher from Authorization https://www.defensetravel.dod.mil/CnstTvl/voucher.cfmInstructions for Completion of the DTS Constructed Travel Worksheet - Authorization https://www.defensetravel.dod.mil/CnstTvl/CT_Authorization_Instructions.pdfInstructions for Completion of the DTS Constructed Travel Worksheet – Voucher from Authorization https://www.defensetravel.dod.mil/CnstTvl/CT_Voucher_Instructions.pdf
Mandatory Electronic Funds Transfer (EFT) Mandated by Treasury
News: Effective as of March 1, 2013, the Treasury Department is mandating all federal government payments should be delivered by EFT methods such as direct deposit. Military members, military retirees and annuitants, and federal civilian employees receiving paper checks from the Defense Finance and Accounting Service will soon get their pay electronically to comply with new mandates from the U.S. Department of the Treasury.
Tax Requirements for Long-Term TDY
News: Effective as of 25 Jan 2012, updates have been made to the Joint Federal Travel Regulation (JFTR) and the Joint Travel Regulation (JTR) on the Internal Revenue Service (IRS) tax requirements for long-term TDY. Long-term taxable travel is travel generally lasts for more than one year, or for which there is a realistic expectation that such travel will last for more than one year, or for which there is no realistic expectation that such travel will end within one year. As such, long-term taxable travel includes:
An AO must advise the employee of the potential federal, state, and local income tax obligations if the TCS or TDY assignment (including training assignment) is at one location for more than a year. Tax rules may differ by state and locality.
Defense Travel Management Office (DTMO) Travel Policy Compliance Tool Pilot
News: The Defense Travel Management Office (DTMO) is launching a new Travel Policy Compliance Program Pilot which ensures travel claims do not exceed reasonable or actual expenses as well as, minimize inaccurate, unauthorized, overstated, or duplicate travel claims. This Congressionally-mandated program is part of the National Defense Authorization Act of FY 2012, Section 463. As part of the program, all DTS vouchers will be reviewed to identify potential improper payments to travelers. The Navy has identified participants for this pilot. Participants have been trained and will provide feedback over the course of this event. A plan for the full implementation will be developed and coordinated through the DTS Navy and Marine Corps Program Management Offices.
How Does The Program Work?
When a potential error is identified, the traveler, Non-DTS Entry Agent (if applicable), and Authorizing Official who approved the voucher, will receive an email that describes the potential error and provides instructions for correction. If you receive an email with the subject line “FOUO: DoD Travel Compliance,” it means that a travel claim that you submitted or approved has been identified as having a potential improper payment. The traveler or Non-DTS Entry Agent must resolve the error, either by amending the voucher or by providing additional justification as to why the payment was valid. If the item was incorrectly identified as an error, a process will be developed to notify the Compliance Tool Administrator to close the action. The Navy asks that you do not ignore these emails as unresolved errors are subject to further administrative action. The Travel Policy Compliance Program is intended to shape traveler and Authorizing Official (AO) behavior by educating on travel policy. Alerting you to these errors will help prevent errors when approving future travel vouchers.
Elimination of Cost Comparison for Short Distances
News: Effective as of 26 Sep 2012, the Per Diem Travel, Transportation and Allowance Committee (PDTATAC) have eliminated the need for a cost comparison/worksheet. The new update to the regulation authorizes the use of a Privately Owned Conveyance (POC) for TDY under 800 miles roundtrip. This update will appear in the update to the Joint Federal Travel Regulation (JFTR), change 311, and the Joint Travel Regulation, change 565, dated 1 Nov 2012.
TSA Secure Flight Program
News: The Transportation Security Administration (TSA) Secure Flight Program was implemented in the Defense Travel System (DTS) on Saturday, 26 September. The goal of the TSA Secure Flight Program is to enhance the security of domestic and international commercial air travel using improved watch list matching.
TSA Opens PreCheck for Service Members
News: The Transportation Security Administration (TSA) has implemented the Secure Flight Program, which aims to enhance the security of domestic and international commercial air travel using improved watch list matching. The goal of the program is to identify known and suspected terrorists and prevent them from boarding aircrafts or gaining access to secure areas of U.S. airports.
Under the program, TSA requires airlines to provide a traveler’s Secure Flight Personal Data (SFPD) via a secure web portal, 72 hours before a flight’s departure. SFPD consists of a traveler’s full name (first, middle, and last) as it appears on their government issued identification, as well as date of birth, and gender. Airlines are not allowed to issue a boarding pass until the SFPD is transmitted and an authorization to print a boarding pass is received from TSA. If cleared, travelers are able to print boarding passes up to 24 hours before departure. If a traveler does not pass the review, TSA may provide instructions to the airline to conduct enhanced screening at the airport or to deny flight access.
For travelers seeking redress for any adverse screening experiences or to resolve possible watch list misidentification issues, TSA also provides a central point for inquiries through the Department of Homeland Security’s Travel Redress Inquiry Program (DHS TRIP) at: http://www.dhs.gov/dhs-trip. Once cleared by TSA, the traveler is issued a Redress Number that can be used for future flights. The program offers “consistent application of an expedited and integrated redress process for misidentified individuals,” according to TSA.
To comply with the Secure Flight Program, the Defense Travel System (DTS) has been modified to capture SFPD as required by TSA and send that information to the traveler’s Commercial Travel Office (CTO) during the booking process. DoD travelers making reservations in DTS will be asked to verify or add their name as it appears on the state or federal government issued identification that the traveler plans to use at airport security, as well as date of birth and gender. In addition, travelers can provide a TSA-issued Redress Number. This information is saved to the traveler’s profile and the system will continue to prompt travelers to verify or update this information each time they attempt to make any travel reservations.
The following regulations and publications listed below should be used as references for all travel and financial policies and for resolving concerns with DTS functionality.