Department of the Navy civilian employees play a critical role in keeping the Navy and Marine Corps team operating forward to protect American interests around the world. The civilian workforce is technologically savvy, talented and critical to mission success, developing and procuring cutting-edge equipment and weapons, each day providing technical, operational and management capability 24/7 to support the warfighter. DON civilians have been vital in sustaining the operational tempo of the last decade.
» Civilian Pay and Holiday Schedule
» OPM Operating Status
» OPM Data Breach Fact Sheet
» DON CIO FAQs and Additional Information
» Furlough Guidance
Detailed benefits information for
current Department of the Navy employees is available on the private, CAC-enabled portal. If you do not see the information you are looking for on this website, it has been moved to the private, CAC-enabled portal. In addition to the toll-free benefits line and email center,
helpful links listed below offer information to civilian employees and their families.
Benefits Line: 1-888-320-2917Hours: Monday-Friday, 7:30 a.m.-7:30 p.m., Eastern Time, except on federal holidaysTTY 1-866-359-5277FAX: 207-255-0131
firstname.lastname@example.org. Emailers must include their full name, pay plan, grade, contact telephone number and the best time to call. Do not include Privacy Act Information such as date of birth or social security number. Please allow two business days for a response (business days are Monday through Friday, except Federal holidays).
GRB Platform (Formerly EBIS)
*** The GRB platform is now online. In the event you cannot access, you may need to try the steps explained in this
GRB Benefits Setup Fix document.***
Due to a scheduled upgrade to GRB Platform the application will be unavailable, Wednesday, 03 Feb starting at 8:30 am EST. You may direct your questions to the Benefits Line at 888-320-2917. The Benefits Line counselors are available Monday through Friday, 7:30 a.m. until 7:30 p.m. Eastern Time, except on federal holidays. The TTY number is 866-359-5277.
You may also email your questions to email@example.com. You must include your full name, pay plan, grade, and your contact telephone number. Please do not include Privacy Act or other Personally Identifiable Information such as date of birth or social security number in your email correspondence.
» GRB Platform Login
(PLEASE NOTE: If you receive an Access Denied message when you try to access the GRB Platform, please try using your "DoD CAC Cert" instead of your "EMAIL CAC Cert". This usually resolves the issue.)
The GRB Platform is an automated, secure, self-service Web application that allows employees to make health insurance, life insurance, and Thrift Savings Plan contribution elections, review general and personal benefits information, and calculates retirement estimates. In 2012 to protect personally identifiable information, employees can only access EBIS from a .mil, .edu or .gov environment and using their DoD Common Access Card (CAC).
Problems with accessing the GRB Platform can be sent to
Department of the Navy employees are busy juggling work and family and it is not unusual to encounter difficulties with stress, family, relationships, alcohol, work, or other issues which impact their quality of life. The Department of the Navy values its employees and has partnered with the Department of Health and Human Services Federal Occupational Health (FOH) to provide a new centralized employee assistance and work/life program for employees and their families. The Department of the Navy Civilian Employee Assistance Program (DONCEAP) provides a wide range of services to employees and their families.
Employees can access services 24/7 through the
DONCEAP website or by phone. A professionally staffed call center (1-844-DONCEAP) can provide answers to questions, research information, link employees to a wide variety of qualified local services and provide licensed confidential support to help with difficult issues. (The
DONCEAP fact sheet provides an overview of the program).
Contact DONCEAP at1-844-DONCEAP (1-844-366-2327)TTY 1-888-262-7848International 1-888-262-7848https://magellanascend.com
The Travel Assistance Center (TAC) is available to all DoD travelers 24 hours a day, seven days a week. Staffed by a team of trained analysts, the TAC offers assistance on the spectrum of DoD travel including DTS, Government Travel Charge Card, Commercial Travel Programs, Travel Policy, and 24-hour Recruit Assistance.
The TAC can be contacted by calling 1-888-Help1Go (888-435-7146).
Local Travel Office Contacts
DoD Travel Card
DoD travel office (includes updates and changes to the regulations)
Defense Travel System (DTS) direct link
GSA per diem rates
US Department of State Travel Warnings
Current Department of the Navy job announcements
Defense Finance and Accounting Service
CSRS Retirement Information
FERS Retirement Information
- This is an official United States Navy website. -