The Department of the Navy's Alternative Dispute Resolution Policy provides “that ADR techniques shall be used as an alternative to litigation or formal administrative procedures to the maximum extent practicable.” The goal is to resolve disputes and conflicts at the earliest stage feasible, by the fastest and least expensive method possible, and at the lowest possible organizational level.
The Mediator Certification Program ensures that all DON employees and managers have access to well-trained neutrals at little or no cost for ADR services. Mediation, as part of the DON's Alternative Dispute Resolution Program, promotes principles and practices that will facilitate communication and maintain or improve working relationships. Using mediation to resolve workplace differences demonstrates a commitment to a positive approach and joint ownership of concerns and solutions. The mediation process allows participants the opportunity to resolve their differences quickly, less formally and with more efficient use of resources than traditional dispute mechanisms such as litigation. The mediation process uses a neutral third person to encourage and facilitate the resolution of a dispute between two or more people. It helps disputing parties reach a mutually acceptable and voluntary agreement by providing a confidential, informal, private, non-adjudicative and non-adversarial process. Unlike an arbitrator, the mediator does not make decisions or force a decision on any party to the dispute. Instead, the mediator assists the participants with identifying issues, fostering joint problem solving, and exploring settlement opportunities in a neutral environment. The DON Mediator Certification Program provides DON employees, supervisors, and managers with no cost (unless travel expenses are necessary) access to an alternative method of resolving workplace disputes. Department of the Navy civilian employees and uniformed members of the Navy and Marine Corps wishing to apply to become DON Certified Mediators must meet high standards of competence and ethics. The Department of the Navy encourages the practice of solo mediation as more cost effective and beneficial to the further development of the mediator’s skills. Ideally, a mediator should possess the following qualities:
Description (Minimum 16 hours advanced training with an emphasis in role play) Tier II reinforces the skills, strategies, and techniques learned in the Tier I training. Advanced mediation training provides critical experiential learning that integrates theory with practice in a supervised setting. Lecture, simulation, exercises, and evaluation/feedback are included. This training provides the Mediator-Candidate the opportunity to:
Participate in a minimum of three simulated mediations and serve as mediator in at least one role-play. They receive evaluation by Professional Mediators who oversee the simulation, complete observation sheets outlining the skills required of the Mediator-Candidate (e.g., maintaining neutrality, active listening, effective questioning, reframing, summarizing, and negotiating techniques), discuss ethical behavior, and provide individualized feedback to the Mediator-Candidate.
Review essential points/skills for successful mediation and perform exercises in advanced mediation skills.
Develop and sharpen effective agreement-writing skills.