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Security Clearance Request
If JPAS shows no record of prior investigation or no appropriate level investigation, the security manager/SSO will need to submit a request for investigation in accordance with the procedures outlined in SECNAV M-5510.30 Chapter 6 and CNO ltr 5520 Ser 09N2/6U871082 of 2 August 2006, or visit the Chief of Naval Operations (N09N2) Information and Personnel Security section of this web site for the latest submission of policy and procedures. Ensure that the request for investigation clearly indicates return results are to be forwarded to the DONCAF. Once the PSI is completed and received, the DONCAF's determination will be entered into JPAS, granting the highest level of eligibility supported by the investigation.

Missing security clearance - If it is found that a prior investigation exists but no record exists in JPAS indicating that the investigation was favorably adjudicated, submit a request via JPAS to the DONCAF.

Our adjudicators have production standards to meet with definitive standards for case processing times. Unless formally designated as a priority, the goal is for our adjudicators to work each case within 30 days from the time the case is assigned to them. For example, you provide an incident report or SAER via JPAS. Initially your requests will go through our Adjudicative Support Branch (ASB) for case control and case management. The ASB will order all existing files associated with the person you have reported. When the file(s) arrive (generally within 30 to 45 days), ASB will then assign the case to an adjudicator for decision. The adjudicator must either make an affirmative decision (notifying you via JPAS), request additional information (via JPAS or Naval correspondence), or refer the case to a due process team within 30 days of case assignment.